“Order management” describes the internal handling of securities, transactions, payments, and interbank, customer, and account information. In the order management process, it is important to evaluate, qualify, and consolidate information within itself and against existing inventory management systems.
Depending on the Service Level Agreement underlying a given file category, files may need to be prioritised and then correspondingly enhanced and redistributed to management, stakeholders, and customers. This can occur online in real-time, near-time, or cumulatively on a periodic basis.
What does this mean for a nationally- or internationally-active banks?
Order management establishes a bank's professional backbone. Generally a multi-layered solution that has matured in alignment with professional competencies, order management shifts into the centre of attention as soon as (IT) process optimisation, efficiency enhancement measures, and risk reduction or new services are targeted.
Nationally and internationally, new e-commerce services — as well as new online transaction and payment processes — are entering the market. Increasingly, a factor determining success is whether customer-, partner- and bank-specific data streams can be evaluated in real-time, and whether optimised service offers based on this edge in information can be leveraged to capacity.
The impact in the context of use patterns, especially for order management, becomes quite important in future decisions about credit, fraud prevention, and risk evaluation in cases of atypical data streams.
Access security, data protection, robustness, upgradeability, and ease of handling characterise today's systems – we are experts at achieving these goals!
- Optimised order management reduces operational costs, at the same time increasing security and technical transparency
- Increased production quality and robustness
- Increased upgradeability and sustainability via modern integration architectures
- Develop and pursue a strategic target architecture for order management
- Maintain flexibility in the face of unforeseeable market events
- Integrate order management as the connecting target architecture
- Migrate historical, decade-long accumulations of data that originate from antiquated and various sources
- Develop information management systems based on bank standards that are configurable and auditable from acquisition to evaluation, through to deletion.
Expertise in payment transactions
SPG can guide you from input channel through service level-compliant format and data handling, to conversion and booking.
IT and Business Architectures
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Custom Development and Software Development Projects
Challenge is our motivation! Our strengths are complex integrations with a clear business application, at a fixed price or on a cost basis.
Data privacy and data protection place ever-increasing demands on mobile applications. Legal, regulatory, and risk management requirements have placed mobile devices and communication channels at the holistic center of IT risk analysis.
It is important to establish connections between disparate sources of information and to evaluate them. The ability to make proactive, data-driven decisions, whether fully-automated or only assisted, is a unique selling point and distinct advantage.